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What is the difference between entering as a guest and entering as a member?

Vivid Personals works on a membership system so that we are able to keep data files that contain your profile information and other information such as your "Hotlist", etc. Guests may enter the site and browse the listings, but in order to post a listing and use the many features available on the site, you must become a member.

I'm not getting my password or other emails from Vivid Personals!

How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?